Making a little space
Our policy for beats, instrumentals, and digital licences. Because these are digital goods delivered instantly, returns work a little differently to physical products.
Every beat, instrumental, and licence sold on TheSpaceRecords is a digital product delivered as downloadable files. Free digital delivery after cleared payment.
Because purchases are delivered digitally and cannot be returned once downloaded, we do not accept returns or exchanges on completed orders. Completed digital downloads are non-refundable unless the delivered files are defective or materially different from the purchased tier.
If the files you receive are corrupted, will not download, or are materially different from the tier you purchased, we will fix it — a working replacement of the correct files, or a refund of that order where a replacement isn't possible. Contact us within 14 days of purchase with your order details.
If you were charged more than once for the same order, or a payment went through in error, contact us with the payment reference and we will verify and refund the duplicate charge.
Email records@thesidneyspace.com with your order reference and the beat title. We aim to respond within 2 business days.
This policy applies to purchases made through the beats catalogue. It may be updated as the catalogue evolves; the current version always lives on this page.